Error reference

support_access_off

HTTP status
409 Conflict
Returned by
Kweko Admin (staff only, not the public API)

This code comes from the Kweko Admin, the staff back office. API keys and apps never receive it.

What it means

The request conflicts with the current state. The API explains it as: “The owner has turned off support access for this workspace.”

How to fix it

Read the message: it says what to change. If it does not help, contact support with the request_id.

Message

English text, as sent with Accept-Language: en. With ru or uz the API sends the translation.

  • The owner has turned off support access for this workspace.
    RU: Владелец отключил доступ поддержки к этому рабочему пространству.
    UZ: Egasi bu ish joyi uchun qoʻllab-quvvatlash kirishini oʻchirib qoʻygan.

Example response

Response
HTTP/1.1 409 Conflict
Content-Type: application/json; charset=utf-8
X-Request-Id: req_4f2a9c1e0b7d3a55

{
  "error": {
    "code": "support_access_off",
    "message": "The owner has turned off support access for this workspace.",
    "request_id": "req_4f2a9c1e0b7d3a55",
    "docs_url": "https://developers.kweko.uz/errors/support_access_off"
  }
}

All error codes · The error format