Error reference

recording_unavailable

HTTP status
502 Bad Gateway
Returned by
Calls and telephony

What it means

An upstream service failed. The API explains it as: “The provider did not return the recording.”

How to fix it

Read the message: it says what to change. If it does not help, contact support with the request_id.

Messages

English text, as sent with Accept-Language: en. With ru or uz the API sends the translation.

  • The provider did not return the recording.
    RU: Провайдер не вернул запись.
    UZ: Provayder yozuvni qaytarmadi.
  • The recording address is not allowed.
    RU: Этот адрес записи не разрешён.
    UZ: Bu yozuv manziliga ruxsat yoʻq.
  • The recording address is not valid.
    RU: Адрес записи указан неверно.
    UZ: Yozuv manzili notoʻgʻri.
  • The recording is not available from the provider right now.
    RU: Запись сейчас недоступна у провайдера.
    UZ: Yozuv hozir provayderda mavjud emas.

Example response

Response
HTTP/1.1 502 Bad Gateway
Content-Type: application/json; charset=utf-8
X-Request-Id: req_4f2a9c1e0b7d3a55

{
  "error": {
    "code": "recording_unavailable",
    "message": "The provider did not return the recording.",
    "request_id": "req_4f2a9c1e0b7d3a55",
    "docs_url": "https://developers.kweko.uz/errors/recording_unavailable"
  }
}

All error codes · The error format