Error reference

no_extension

HTTP status
422 Unprocessable Content
Returned by
Calls and telephony

What it means

The request cannot be processed as sent. The API explains it as: “Ask an admin to link your extension in Settings → Telephony.”

How to fix it

Read the message: it says what to change. If it does not help, contact support with the request_id.

Messages

English text, as sent with Accept-Language: en. With ru or uz the API sends the translation.

  • Ask an admin to link your extension in Settings → Telephony.
    RU: Попросите администратора привязать ваш внутренний номер в разделе Настройки → Телефония.
    UZ: Administratordan ichki raqamingizni Sozlamalar → Telefoniya boʻlimida bogʻlab berishini soʻrang.
  • Click-to-call rings a member's phone; use a member session.
    RU: Звонок в один клик звонит на телефон сотрудника: войдите как сотрудник.
    UZ: Bir bosishda qoʻngʻiroq xodimning telefoniga qoʻngʻiroq qiladi: xodim sifatida kiring.

Example response

Response
HTTP/1.1 422 Unprocessable Content
Content-Type: application/json; charset=utf-8
X-Request-Id: req_4f2a9c1e0b7d3a55

{
  "error": {
    "code": "no_extension",
    "message": "Ask an admin to link your extension in Settings → Telephony.",
    "request_id": "req_4f2a9c1e0b7d3a55",
    "docs_url": "https://developers.kweko.uz/errors/no_extension"
  }
}

All error codes · The error format