Error reference

media_unavailable

HTTP status
404 Not Found 502 Bad Gateway
Returned by
Conversations, messages and channels

What it means

Something was not found. The API explains it as: “This file can't be downloaded from the messenger.”

How to fix it

Read the message: it says what to change. If it does not help, contact support with the request_id.

Message

English text, as sent with Accept-Language: en. With ru or uz the API sends the translation.

  • This file can't be downloaded from the messenger.
    RU: Этот файл нельзя скачать из мессенджера.
    UZ: Bu faylni messenjerdan yuklab olib boʻlmaydi.

Example response

Response
HTTP/1.1 404 Not Found
Content-Type: application/json; charset=utf-8
X-Request-Id: req_4f2a9c1e0b7d3a55

{
  "error": {
    "code": "media_unavailable",
    "message": "This file can't be downloaded from the messenger.",
    "request_id": "req_4f2a9c1e0b7d3a55",
    "docs_url": "https://developers.kweko.uz/errors/media_unavailable"
  }
}

All error codes · The error format